mahjong188 Casino & Sportsbook Service Notice

We at mahjong188 operate an online entertainment platform offering slot games, live dealer tables, sportsbook markets, and esports engagement in supported jurisdictions where local law permits such services. This legal notice explains the jurisdictional scope of our platform, your eligibility to hold an account, and the obligations both we and you undertake when you access mahjong188.

Our service is not available globally. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access to and use of mahjong188 comply with the laws and regulations of their own jurisdiction. We maintain technical and operational controls to restrict access from prohibited regions, and we reserve the right to close accounts that breach these restrictions.

This notice is not a substitute for our full Terms of Use; rather, it clarifies our legal position and your responsibilities as an account holder on mahjong188. If you have questions about whether our service is available in your location, or about your legal obligations regarding online entertainment, contact our support team during business hours.

Service Availability and Jurisdictional Scope

We at mahjong188 make our platform available only in jurisdictions where our operations comply with local law. Account holders in supported Southeast Asian regions—including Jakarta, Surabaya, Bandung, Medan, and Semarang—may access our full suite of slot games, live dealer tables, sportsbook markets covering Liga 1, Piala Indonesia, Piala AFF, and Champions League, as well as esports engagement. We do not operate in jurisdictions where online wagering is expressly prohibited.

Access to mahjong188 from a prohibited jurisdiction is a violation of these terms and may result in immediate account closure and forfeiture of any balance. We use geolocation technology and payment-method verification to monitor account origins; if we detect activity inconsistent with a supported jurisdiction, we will investigate and may suspend your account pending resolution.

Your Legal Responsibility

By opening and maintaining an account on mahjong188, you represent and warrant that you are of legal age in your jurisdiction and that your access to and use of our platform complies with all applicable laws. We make no representation regarding the legality of our services in any specific location. You alone are responsible for understanding and obeying the laws that apply to you.

We do not accept liability for your violation of local law. If you use mahjong188 in a jurisdiction where our service is prohibited, you do so at your own legal risk. We strongly encourage all users to seek legal advice from a qualified professional in their own jurisdiction before opening an account or depositing funds.

Account Eligibility

You must be of legal age in your jurisdiction and must not reside in a jurisdiction where online wagering is prohibited.

Prohibited Conduct

Accessing mahjong188 from a restricted jurisdiction, using false identity information, or operating multiple accounts constitute violations of this notice.

Account Termination

We may close any account that violates these jurisdictional restrictions without refund or compensation.

Payment Method and Account Verification

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All payment methods must be registered in your legal name and must originate from a supported jurisdiction. We will not process deposits from third-party accounts, prepaid cards, or payment methods registered to individuals other than the account holder.

To verify your eligibility and comply with know-your-customer (KYC) regulations, we require submission of a valid government-issued identity document (national ID, passport, or driving licence) and confirmation of your residential address. Our verification process typically completes within one business day. If we cannot verify your identity or location, we will close your account and return any deposited funds to the payment method of origin.

We operate mahjong188 with strict adherence to the legal framework of supported jurisdictions. Your account remains valid only so long as you remain in a jurisdiction where our service is legally available.

Data Protection and Privacy

We at mahjong188 protect your personal data—name, identity document, email, phone, payment method details—using industry-standard encryption and access controls. Your data is processed only to the extent necessary to provide our service, verify your identity, process deposits and withdrawals, and comply with legal obligations. We do not sell or share your information with third parties except as required by law or to process payments.

Our full privacy policy, accessible on our platform, details how we collect, store, and protect your information. If you have concerns about how we handle your data, contact our support team; we respond to data-protection inquiries within three business days during operational hours.

Dispute Resolution and Legal Inquiries

If you have a legal question regarding your account, our service, or mahjong188's compliance with local regulations, you may contact our legal team via the contact channels listed on our platform. All legal inquiries are acknowledged within one business day and receive a substantive response within five business days during normal business hours.

We maintain detailed records of all account activity, deposits, withdrawals, game outcomes, and disputes. These records are retained for a minimum of five years and are made available to regulatory authorities or law enforcement upon lawful request. If you believe mahjong188 has violated applicable law or breached your rights as an account holder, you have the right to report the matter to your local regulatory body or consumer-protection authority.

Changes to This Notice

We may modify this legal notice at any time to reflect changes in our operations, applicable law, or service scope. We will post updated versions on our platform and will provide email notification of material changes. Your continued use of mahjong188 following publication of any update constitutes acceptance of the revised notice.

If you do not agree with any provision of this notice or our Terms of Use, you may close your account and request withdrawal of your balance at any time. Our support team will process account closures and withdrawals within one business day during operational hours. Upon closure, you forfeit all access to mahjong188 services and any outstanding account balances or bonuses.